Emma Storey
Director of Housing
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To book any of the Cambridgeshire workshops please email Nikki.Zeferino@cambridgeshire.gov.uk
To book any of the National workshops, please email j.vickress@standingtogether.org.uk
Participants in our training courses are expected to:
We acknowledge that on occasions there may be a need to cancel your enrolment and are unable to attend a course; you may nominate someone else from your organisation to attend in your place. Please notify us of this change so that we can update our records.
If you are unable to attend and would prefer to postpone, we may be able to offer you a place on another course that takes place within 12 months from the original date.
If you cancel your booking the following charges will apply:
Time of cancellation |
Refund |
More than 14 days |
Full, minus 10% administration fee |
7 to 14 days |
50% refund |
Less than 7 days |
No refund |
Non-Attendance |
No Refund |
For any of the above changes, please contact us
Please note that we operate a different cancellation policy for bookings made by organisations for their staff team.
The cancellation policy applies to both online and in-room courses.
If, due to not having the minimum number of learners required to deliver the course, we will postpone and reschedule the course to a later date within a 12-month period. We will notify learners at least 14 days in advance of the course delivery date.
If, for unforeseen circumstances there may be a need to cancel and this is not rescheduled, the individual booking onto the course will be offered a full refund.
Level – Intermediate
(DAHA can offer an additional half-day foundation course that can upskill or refresh Champions if requested)
This course is for:
By the end of this course, you will be able to:
Course Duration:
This course contains 2 modules and is split over 2 mornings (7 hours total).
DAHA require Champions to schedule a meeting between the 2 Modules (organised and facilitated internally) to review the resource pack and familiarise themselves with their domestic abuse procedure ahead of Module 2
Before you book this training, please ensure you meet the following criteria
Cost:
Group booking of 20 Delegates or less: £2,000
(This course cannot exceed 20 delegates)
This excludes the DAHA Membership discount (5% Affiliated Members, 10% Accredited/Accreditation Members)
(DAHA Training courses are exempt of VAT)
Level – Beginner/refresher
This course is for:
Teams who interact with residents’ face to face, make home visits and have an opportunity to safely ask about domestic abuse e.g.- housing officers/neighbourhood teams
By the end of this course, you will be able to:
Course Structure:
This course contains 3 modules and is split over 3 mornings (10.5 hours total).
Delegates must attend all 3 mornings to meet the learning outcomes and receive their CPD certificate.
Training costs:
Group booking of 20 Delegates or less: £2,800
£140 per additional delegate - Maximum 25 delegates per course
Open courses will become available to book in 2023
(DAHA Training courses are exempt of VAT)
This excludes the DAHA Membership discount (5% Affiliated Members, 10% Accredited/Accreditation Members)
Level – Beginner/refresher
This course is for:
Teams who take calls from residents and have an opportunity to identify domestic abuse over the phone, safely ask and pass concerns on to the relevant team/agency
e.g – phone-based customer service teams, call centre teams.
By the end of this course, you will be able to:
Course Structure:
This course contains 2 modules and is split over 2 mornings (7 hours total).
Delegates must attend both mornings to meet the learning outcomes and receive their CPD certificate.
Training costs:
Group booking of 20 Delegates or less: £2,000
£100 per additional delegate - Maximum 25 delegates per course
Open courses will become available to book in 2023
(DAHA Training courses are exempt of VAT)
This excludes the DAHA Membership discount (5% Affiliated Members, 10% Accredited/Accreditation Members)
Level – Beginner/refresher
This course is for:
Frontline homelessness professionals working with survivor/victims experiencing multiple disadvantages, across a range of homelessness support settings e.g., supported accommodation, outreach teams, assessment centres and Housing First teams.
By the end of this course, you will be able to:
Course Structure:
This course contains 2 modules and is split over 2 mornings (7 hours total).
Delegates must attend both mornings to meet the learning outcomes and receive their CPD certificate.
Training costs:
Group booking of 20 Delegates or less: £1,100
£55 per additional delegate - Maximum 25 delegates per course
Open courses will become available to book in 2023
(DAHA Training courses are exempt of VAT)
This excludes the DAHA Membership discount (5% Affiliated Members, 10% Accredited/Accreditation Members)
This foundation-level course is the first step to upskilling your response to domestic abuse. This course will help you to identify coercive and controlling behaviours and consider the impact of living with abuse from a partner, ex-partner or family member.
Ever wondered why so many people are coerced into abusive relationships? Interested to learn more about why it is so hard to leave an abusive relationship? This course will explore the tactics that perpetrators often use to create dependency, manipulate and control the victim/survivor.
72% of DHR's recommended raising awareness about domestic abuse to staff
This course will cover:
Who is this course for?
(Please note – This is an awareness course and will not give you the skills and tools to safely ask customers about domestic abuse and how to validate, assess and take action. If you have a customer facing role, it is best practice that you attend further training on responding to domestic abuse)
18 May 2023
Yesterday, the long-awaited Renter’s Reform Bill had its first reading in Parliament, fulfilling many of the ambitions set out within the Renter’s Reform White Paper, to ‘reset the balance of rights and responsibilities between tenants and landlords’. The most prominent and welcomed aspect of the bill is the end of Section 21 ‘no fault’ evictions, which has caused housing insecurity and homelessness for many private renters, including victims of domestic abuse living in the private rented sector (PRS).
There are now more victims of domestic abuse living in the PRS than ever before, in part due to the growth of the PRS, but also due to a significant lack of social housing, with many victims of domestic abuse having no other choice but to take on PRS tenancies, which have often been insecure, unaffordable, and, unsafe. In the context of a cost-of-living crisis, including soaring rents, and local housing allowance rates that do not meet rental demands, many victims of domestic abuse (many of whom are single women with children) are placed in positions of great hardship and the risk of homelessness, in addition to the ever-present threat of harm and homicide.
By removing Section 21 ‘no fault’ evictions, and the government’s commitment to take future action to address discrimination against tenants with children, we hope victims of domestic abuse will face fewer housing barriers to achieving safety. However, we continue to be concerned that this will be undermined by the changes proposed within the bill to make it easier for landlords to evict on grounds of anti-social behaviour (ASB) and rent arrears. This includes, broadening the discretionary ASB ground for eviction to ‘’any behaviour capable of causing nuisance or annoyance’’ as well as introducing a new mandatory ground for repeat serious arrears, as detailed within the White Paper.
Victims of domestic abuse are significantly more likely to have ASB complaints made against, often due to the misidentification of domestic abuse as ASB. Victims of domestic abuse are also more likely to be in rent arrears, both as a direct result of economic abuse, and due to the economic and practical burden of fleeing abuse and becoming homeless, often with their children (victims of domestic abuse in their own right). With no proposed safeguards in place to protect victims of domestic abuse from evictions related to domestic abuse, we fear this will lead to harm and homelessness. As a result, victims of domestic abuse may become more dependent on their abuser and make it even more difficult to leave.
We have worked closely alongside the DAHA-led National Housing and Domestic Abuse Policy and Practice Group to publish a detailed briefing on the impact of the proposed changes through the RRB on victims of domestic abuse in cases of ASB. We make clear recommendations for how the government can safeguard victims of domestic abuse and other vulnerable tenants, including those at risk of other forms of abuse or exploitation or in need of health or social care support. These recommendations included:
We look forward to further scrutinising the bill, which will undoubtedly lead to further recommendations from our National Group, particularly in the areas of rent arrears. We want to work with sector partners, government, and parliamentarians to ensure the bill works to protect all renters, which must include victims of domestic abuse living in the PRS who already face far too many barriers to safety and housing insecurity.
For more information and any press enquiries, please contact the DAHA National Group Chair and Senior Housing Manager, Deidre Cartwright, by emailing: d.cartwright@standingtogether.org.uk
At DAHA, we have a team of brilliant and dedicated women, who bring a wealth of experience from across the housing and domestic abuse sectors, to support housing providers develop an effective response to domestic abuse
Director of Housing
Head of Housing
Interim Head of Housing
Senior Housing Manager
DAHA London Programme Manager
DAHA Senior Regional Lead (Cambridgeshire and East Anglia)
DAHA Senior Regional Lead (South)
DAHA Regional Lead (Midlands)
DAHA Regional Lead (South West)
DAHA Regional Lead (North West)
DAHA Regional Lead (North East, Yorkshire and Norfolk)
DAHA Regional Lead (London and South)
DAHA Regional Lead (South East)
DAHA Regional Lead (London)
DAHA Trainer
DAHA Training Coordinator
DAHA Membership Coordinator
Emma is the Director of Housing at Standing Together. In this role, Emma provides strategic oversight and development for the Housing team, ensuring their initiatives align with the broader objectives of Standing Together. She has strategic oversight of key areas of work including DAHA, the Whole Housing Approach, and Homelessness and Multiple Disadvantage.
With a focus on development and innovation, Emma leads the strategic planning and sustainability of the housing team's projects. Emma is responsible for ensuring that all initiatives are sustainable, effective, and continuously evolving to meet the needs of the community.
Judith is the Head of Housing at Standing Together. Judith oversees the work of the Housing team in Standing Together, including DAHA, Whole Housing Approach, and Housing First and Homelessness.
Judith supports the whole of the housing team to work together to deliver a collaborative and coordinated housing response together and with the wider Standing Together team. Judith oversees the development, delivery, and funding/sustainability of the housing team.
Alison is the Interim Head of Housing at Standing Together. Alison currently oversees the work of the Housing team in Standing Together, including DAHA, Whole Housing Approach, and Housing First and Homelessness together with our Head of Housing, Judith Vickress.
Nicki is the Senior Housing Manager at Standing Together. Nicki oversees the work of the DAHA and Whole Housing Approach (WHA) team.
Nicki also supports the whole of the housing team to work together to deliver a collaborative and coordinated housing response together and with the wider Standing Together team.
Nicki oversees the development, delivery, and funding/sustainability of the DAHA and WHA team.
Jessica is our DAHA London Programme Manager, providing support and supervision to our Regional Leads as well as developing a DAHA programme for our providers in London.
Jessica supports providers going through DAHA accreditation and DAHA Members to adopt and embed standards of good practice around domestic abuse and achieve accreditation across London and the South of England. She also leads the DAHA Regional Groups for London.
Sharon is our Senior Regional Lead providing support and supervision to our Regional Leads. Sharon supports providers going through DAHA accreditation and to adopt and embed standards of good practice around domestic abuse and achieve accreditation across Cambridgeshire and East Anglia. Sharon also leads the DAHA Regional Groups for the East.
Sharon also assesses providers going for accreditation across the country and produces the assessment report.
Adela is our Senior Regional Lead. She supports providers going through DAHA accreditation and DAHA Members to adopt and embed standards of good practice around domestic abuse and achieve accreditation across certain areas in London, South East, and South West. She also leads the DAHA Regional Groups for these areas.
Maja supports providers going through DAHA accreditation and DAHA Members to adopt and embed standards of good practice around domestic abuse and achieve accreditation across the Midlands. She also leads the DAHA Regional Groups for the Midlands.
Becky supports providers going through DAHA accreditation and DAHA Members to adopt and embed standards of good practice around domestic abuse and achieve accreditation across certain areas in the South West. She also leads the DAHA Regional Groups for these areas.
Anna supports providers going through DAHA accreditation and DAHA Members to adopt and embed standards of good practice around domestic abuse and achieve accreditation across certain areas in the North West. She also leads the DAHA Regional Groups for these areas.
Shannon supports providers going through DAHA accreditation and DAHA Members to adopt and embed standards of good practice around domestic abuse and achieve accreditation across certain areas in the North East, Yorkshire and Norfolk. She also leads the DAHA Regional Groups for these areas.
Elise supports providers going through DAHA accreditation and DAHA Members to adopt and embed standards of good practice around domestic abuse and achieve accreditation across certain areas in London and the South of England. She also leads the DAHA Regional Groups for these areas.
Liberty supports providers going through DAHA accreditation and DAHA Members to adopt and embed standards of good practice around domestic abuse and achieve accreditation across certain areas in South East of England. She also leads the DAHA Regional Groups for these areas.
Eleanor supports providers going through DAHA accreditation and DAHA Members to adopt and embed standards of good practice around domestic abuse and achieve accreditation across local authorities in London. She also leads the DAHA Regional Groups for these areas.
Elicia sits within the DAHA team reporting into and working closely with our Senior Training Lead and Training Coordinator.
Elicia will be delivering our DAHA Training courses as well as supporting in the development of future training.
Shannen supports the DAHA team and Standing Together as whole on the following areas:
Shannen is the main point of contact for DAHA Training enquiries, she supports the DAHA Membership Coordinator, and co-assists wider housing team with team meetings, strategies and ensuring everything runs as smoothly as possible.
Valentina supports the DAHA team and Standing Together as a whole on the following areas:
Valentina is the main point of contact for DAHA Membership enquiries, supporting the wider DAHA and housing team, from team meetings to strategies.
DAHA is a partnership between Standing Together Against Domestic Abuse (STADA), Gentoo and Peabody Housing Associations.
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