Our training courses

DAHA offers domestic abuse training courses that have been designed for housing professionals.

Each course is available as either in-room or a virtual session.

All courses can be booked by an organisation for their staff team. Some courses are offered as open courses that anyone can book onto.  To see a list of upcoming deliveries, please visit this page.

  • Full day course
  • Ideal for anyone working in housing who has contact with people experiencing domestic abuse, from Call Centre Operatives to Housing Officers and Domestic Abuse Champions.
  • Learning objectives - by the end of this training learners will:
    • Be able to describe what domestic abuse is and the dynamics;
    • Have a better understanding of the abusive tactics’ perpetrators use;
    • Be able to describe the key signs of domestic abuse;
    • Have more knowledge about the way domestic abuse impacts on survivors; and
    • Have a basic understanding of what a helpful response to domestic abuse is.
  • Full day course
  • Ideal for anyone working in housing who may come into contact with a survivor of domestic abuse, from Call Centre Operatives to Housing Officers and  Domestic Abuse Champions.
    • Please note that learners should have attended the DAHA Safe at Home Awareness course or have knowledge of the dynamics of domestic abuse gained through other learning.
  • Learning objectives - by the end of the training learners will:
    • Know how to adopt a safe, non-judgemental and believing approach when having conversations with survivors and why this is important;
    • Know, recognise and feel able to ask about risk factors associated with domestic abuse;
    • Understand the importance of using your professional judgement;
    • Know what to do when “something’s not quite right”; and
    • Be able to explain safety and support planning options.
  • Half day course
  • Ideal for any housing professional who would like an introduction to domestic abuse.
  • Learning objectives - the aim of this training is to give you a brief introduction to domestic abuse and coercive control. By the end of this session, delegates will be able to:
    • Define domestic abuse and coercive control;
    • Discuss some of the theories around domestic abuse and coercive control;
    • Better understand the impact domestic abuse has on adult and child survivors
    • Shape an appropriate initial response.
  • 2-hour course
  • Designed specifically for people who work in housing maintenance and repairs
  • Learning objectives - By the end of the training learners will be able to:
    • Define and describe what domestic abuse is;
    • Explain the impact domestic abuse has on survivors including children;
    • Identify the signs that may indicate domestic abuse;
    • Know how to offer a helpful response including sharing your concerns with managers.
  • Introducing a new course designed for staff members tasked with leading the DAHA accreditation process for their organisation. This initial pilot course is only for providers that are signed up and working towards DAHA accreditation.
  • We intend to run the course from 2022 as a formally accredited course, so participants who successfully complete the course and the assessment tasks will receive a Level 4 qualification.
  • Participants who attend the pilot course will have the option of completing assessment tasks in order to apply for the qualification as soon as the course is accredited. This is expected before the end of 2021.
  • 6 days – delivered as half day sessions over 12 consecutive weeks.
  • Spring cohort:  w/c 4th May until 20th July. We will be delivering two courses concurrently, giving learners the option to alternate their days to fit the training around their schedule. Each week, sessions will run on Tuesday afternoons or Thursday morning so you can choose which works best for you. Please indicate in the comment box on the enquiry form if you have a preference.
  • Learners must demonstrate that they have attended domestic abuse awareness training (such as the DAHA Safe at Home Awareness course) prior to attending this course.
  • Learning objectives - by the end of this training learners will:
    • Understand the dynamics and impact of domestic abuse
    • Understand legislation and housing policy related to domestic abuse
    • Know how to identify and respond to domestic abuse using best practice components
    • Know how to improve domestic abuse survivor services, using DAHA as a model
    • Know how to lead a housing organisation through the DAHA accreditation process.
  • Introducing a new workshop that gives participants the skills and knowledge to complete their role as a Domestic Abuse (DA) Champion, work in partnership with specialist services and complete actions to improve their organisation’s response to domestic abuse. 
  • This course is for housing providers who are going through or already have achieved DAHA accreditation and are looking to establish or build upon an existing network of DA Champions.
  • Half-day course
  • Learning objectives - by the end of this workshop participants will:
    • Be able to define their role as a DA Champion and understand how it fits into supporting your organisation through the DAHA accreditation process;
    • Be confident to signpost and promote specialist support services and referral pathways available to survivors, children, and perpetrators;
    • Become familiar with the Call to Action resource pack and how to take action to raise awareness of domestic abuse;
    • Be able to set outcomes, activities and how to measure impact using the action plan;
    • Feel confident to embed their role, form networks with strategic partners me including the local DA service; and feel fully supported by the DAHA Lead.