What is accreditation?

DAHA accreditation is the UK benchmark for how housing providers should respond to domestic abuse in the UK. It is recognised in the government's Ending Violence against Women and Girls Strategy: 2016 to 2020.

The accreditation standards consist of 8 priority areas to address domestic abuse responses across your organisation.

Our priority areas

Our 8 priority areas are divided into the following, with a number of requirements within each:

  • Policies & Procedures
  • Case Management
  • Risk Management
  • Inclusivity & Accessibility
  • Perpetrator Management
  • Partnership Working
  • Training
  • Publicity & Awareness

Our principles

Accreditation is based on the following principles:

Non-judgement

Creating an enabling environment where survivors know they will be listened to. We want people and families to thrive. We will achieve this by creating an enabling environment where survivors can disclose abuse without judgement, knowing they will be believed, listened to and heard.

Being person-centred

How you do the work is as important as what you do. We will work with empathy, integrity and transparency. We commit to empower our staff to build their knowledge, skills and confidence to identify and respond to domestic abuse in the most appropriate way that puts the survivor at the heart of the intervention and support.

Amplifying survivor voices

Valuing feedback from people with lived experienced of domestic abuse. We seek to learn from survivors, both staff and tenants and work to amplify their voices to inform our development and improvement of practice. 

Intersectionality

Domestic abuse is different for everyone and will never be all of one person’s experience. Domestic abuse is rarely the whole of a person’s experience and we recognise that they may be disadvantaged by multiple oppressions such as race, gender, sexuality, abilities. We will take an intersectional approach recognising a person’s unique experience based on the intersection of all relevant grounds.

Safety

Creating safe homes and communities where perpetrators are held to account for their behaviour. We recognise that the safety of those who are experiencing domestic abuse is paramount and that safe intervention starts by talking to them and asking them what they need and want to happen. Perpetrators will be held to account for their behaviour with the safety of those who have experienced domestic abuse from them a priority consideration in any intervention. 

Working towards a Coordinated Community Response (CCR)

Committing to working together to end domestic abuse. We will be part of a coordinated community response to domestic abuse by working collaboratively with local agencies to share information and to meet the needs of the individuals and families experiencing domestic abuse. We will communicate and build meaningful relationships with tenants, with colleagues and with those who have specialist knowledge, experience and powers to act to support us to keep families safe and well.