To book any of the National workshops, please email firstname.lastname@example.org
Regional groups booking form
Expectations of learners
Participants in our training courses are expected to:
Read the participant information provided in advance of the first session;
Complete the post training evaluation survey;
Attend the session in full;
Participate fully in the Zoom sessions:
This means that cameras must be on at all times (except during scheduled breaks) and participants visible to the facilitators.
We understand that some people are uncomfortable in a Zoom environment – if this is the case we recommend waiting until this training is offered again as a face to face opportunity.
We also recognise that some people may be uncomfortable sharing images of their home in the background; this can be alleviated by using an electronic background. Find out about adding a background on Zoom here; and about adding a background on Teams here.
Open course cancellation policy
Course Cancellation Policy for Individual Learner
We acknowledge that on occasions there may be a need to cancel your enrolment and are unable to attend a course; you may nominate someone else from your organisation to attend in your place. Please notify us of this change so that we can update our records.
If you are unable to attend and would prefer to postpone, we may be able to offer you a place on another course that takes place within 12 months from the original date.
If you cancel your booking the following charges will apply:
Please note that we operate a different cancellation policy for bookings made by organisations for their staff team.
The cancellation policy applies to both online and in-room courses.
Course Cancellation or Changes Initiated by Standing Together
If, due to not having the minimum number of learners required to deliver the course, we will postpone and reschedule the course to a later date within a 12-month period. We will notify learners at least 14 days in advance of the course delivery date.
If, for unforeseen circumstances there may be a need to cancel and this is not rescheduled, the individual booking onto the course will be offered a full refund.
"The process of achieving DAHA accreditation was a huge eye-opener for us at Women’s Pioneer and has enabled us to embed domestic abuse as a key concern for all staff. As London’s largest specialist housing association for women, we are proud to have been one of the first providers to have been accredited, and maintaining our accreditation is an essential part of our vision to make a positive difference to women’s lives."
Women's Pioneer Housing
"Customer satisfaction is now 90%"
"Obtaining the DAHA accreditation helped to change the provision of services for people fleeing Domestic Abuse 100% and the culture of the service. We became the first Housing Solutions/Housing Needs service in England to obtain the DAHA accreditation and we would strongly recommend the DAHA accreditation to all 326 councils across England.
Customer satisfaction is now 90% from the 30,000 households who visit the Housing Solutions service each year and this is as a result of the change in service provision following the DAHA accreditation."
"All staff are equipped to provide excellent services to survivors"
"Hull City Council Neighbourhoods and Housing were delighted to achieve DAHA accreditation in 2019. It created fresh momentum to tackle the issue of domestic abuse across the service, allowing us to focus on ensuring that all staff are equipped to provide excellent services to survivors. Front line staff are extremely proud of our accreditation and we believe that external endorsement of our approach has set a new, higher standard that staff strive to achieve in their day to day work."