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DAHA is the only specialist organisation dedicated to supporting local authorities and housing providers to effectively respond to domestic abuse.

Thank you for your interest in DAHA’s bespoke training specifically aimed housing practitioners to professionalise their response to domestic abuse.

We have been consulting with our members and the wider sector to review our training offer and create a range of NEW role-specific training courses.  

We have designed our new, virtual courses to be engaging throughout using interactive technology called ‘Mentimeter’ that allows learners to see their comments appear anonymously in real-time in the presentation.  

Our new training offer gives housing practitioners a choice of two levels of learning to better meet their needs. 

  • Early Identification: for all housing practitioners - more info below
  • Upskilling: for housing practitioners with a domestic abuse focus in their role - more info below

Our new range of training courses will be available from 2023. If you would like your organisation to be placed on the priority booking list, please click on the button below, and you will be notified as soon as we open the courses. Alternatively, please contact your local domestic abuse service for expert domestic abuse training. 

Early Identification – for all housing practitioners (housing management, lettings & rehousing, customer services, housing solutions/options etc)

This course is aimed at all housing practitioners who may come into contact with a potential victim/survivor and has an opportunity to identify and offer a validating response. We believe every interaction is an opportunity for an intervention and housing teams are in a unique position to identify domestic abuse as part of a Coordinated Community Response. 

For Housing teams who generally work face to face with tenants: 

  • Unit One: Understanding DA & the impact of Coercive Control – 3 hours
  • Unit Two & Three: Recognising, Responding and Referring - 6 hours (2x half days) 

For phone-based teams:

  • Unit One: Understanding DA & the impact of Coercive Control - 3 hours
  • Unit Two: Recognising and Referring - 3 hours

For housing solutions/options (local authority) 

  • Unit One: Understanding DA & the impact of Coercive Control - 3 hours
  • Unit Two: Trauma responses - 3 hours
  • Unit Three: Housing and DA law - 3 hours

Upskilling for housing practitioners with a domestic abuse focus in their role – half day  

We are creating a menu of half-day skills courses that are aimed at teams who have a domestic abuse focus in their role. These courses will upskill housing teams who hold a caseload and take internal domestic abuse referrals. Our new training covers: 

  • Understanding of coercive control: a theoretical understanding of the dynamics of domestic abuse (half day)   
  • Writing case notes & flagging DA (half day)
  • Information sharing (half day)    
  • Creating safe spaces to engage survivor/victims (half day)   
  • Recognising and responding to risk within the CCR (half day)   
  • More in development!  

Some reviews for Mentimeter 

  • 'I loved it!' 
  • 'This is a brilliant way to interact in the training sessions, and an opportunity for everyone to be involved
  • 'Loved it and it worked just perfectly'