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COVID-19: Advice and resources for housing providers
Contact Us
Booking Form - National DAHA Workshops
Booking Form - London DAHA Workshops
Book a Cambridgeshire workshop
To book any of the Cambridgeshire workshops please email Nikki.Zeferino@cambridgeshire.gov.uk
Book a National workshop
To book any of the National workshops, please email j.vickress@standingtogether.org.uk
Regional groups booking form
Expectations of learners
Participants in our training courses are expected to:
- Read the participant information provided in advance of the first session;
- Complete the post training evaluation survey;
- Attend the session in full;
- Participate fully in the Zoom sessions:
- This means that cameras must be on at all times (except during scheduled breaks) and participants visible to the facilitators.
- We understand that some people are uncomfortable in a Zoom environment – if this is the case we recommend waiting until this training is offered again as a face to face opportunity.
- We also recognise that some people may be uncomfortable sharing images of their home in the background; this can be alleviated by using an electronic background. Find out about adding a background on Zoom here; and about adding a background on Teams here.
Open course cancellation policy
Course Cancellation Policy for Individual Learner
We acknowledge that on occasions there may be a need to cancel your enrolment and are unable to attend a course; you may nominate someone else from your organisation to attend in your place. Please notify us of this change so that we can update our records.
If you are unable to attend and would prefer to postpone, we may be able to offer you a place on another course that takes place within 12 months from the original date.
If you cancel your booking the following charges will apply:
|
Time of cancellation |
Refund |
|
More than 14 days |
Full, minus 10% administration fee |
|
7 to 14 days |
50% refund |
|
Less than 7 days |
No refund |
|
Non-Attendance |
No Refund |
For any of the above changes, please contact us
Please note that we operate a different cancellation policy for bookings made by organisations for their staff team.
The cancellation policy applies to both online and in-room courses.
Course Cancellation or Changes Initiated by Standing Together
If, due to not having the minimum number of learners required to deliver the course, we will postpone and reschedule the course to a later date within a 12-month period. We will notify learners at least 14 days in advance of the course delivery date.
If, for unforeseen circumstances there may be a need to cancel and this is not rescheduled, the individual booking onto the course will be offered a full refund.
COVID-19: Advice and resources for housing providers
The government’s stay at home advice in response to the COVID-19 pandemic can create new challenges for people experiencing domestic abuse. Victim/survivors may be at home with their perpetrator and unable to escape from the abuse.
Housing providers are uniquely placed to access people in their homes; their response to domestic abuse is therefore even more important during these times.
We have produced guidance for housing providers on how you can offer safe responses to your tenants/service users where it’s known they are living with domestic abuse or where new concerns arise.
You can read the guidance here (this updated version was published on 23.04.2020)
Resources
Call on housing providers to provide move on accommodation for survivors
- Housing Providers & Refuges: Tackling move-on together during COVID 19 (new resource, added 28.05.20)
Resources for housing associations and housing management services
- Peabody plan for contacting tenants during COVID (new resource, added 02.04.20)
- Support services leaflet to distribute to tenants
- Silent solutions (dial 999 then 55)
- Dog's Trust Freedom Project - free and confidential dog fostering service for people fleeing domestic abuse (new resource, added 20.04.20)
- Cat's Protection Paw's Protect - free and confidential cat fostering service for people fleeing domestic abuse (new resource, added 20.04.20)
- Innovative practice for lettings and transfers in the social housing sector during Covid-19 (new resource, added 01.05.20)
- Welsh government guidance for providers of accommodation for survivors of VAWG during COVID-19 (new resource, added 11.05.20)
- Welsh government guidance guidance on services for perpetrators of VAWG during COVID-19 (new resource, added 11.05.20)
Resources for homelessness services including hostels and supported accommodation
- St Mungo’s and Standing Together guidance for homelessness services (new resource, added 06.04.20)
- Pathway calling on the government to issue more practical guidance on a coordinated response for those working in hostels and day centres
- Canada COVID-19 response for people experiencing homelessness
- Women's Homelessness Action Forum Key Asks during COVID-19 (new resource, added 04.05.20)
Resources for the private rented sector
- IRPM, DAHA and SEA guidance on property management and domestic abuse during COVID-19 (new resource, added 29.04.20)
- DAHA COVID-19 PRS housing guidance (new resource, added 21.05.20)
Resources for all housing practitioners
- RESPECT COVID-19 guidance for practitioners
- Resources on economic abuse (Surviving Economic Abuse)
- Government advice on home moving during the coronavirus (COVID-19) outbreak (new resource, added 23.04.20)
Resources for survivors
- Anyone experiencing abuse can call the National Domestic Abuse Helpline, a 24/7 freephone run by Refuge - 0808 2000 247.
- If you are unable to call the helpline, then you can visit the National Domestic Abuse Helpline website and fill in an online form, requesting a safe time to be called back. This online method of accessing support is especially important now when telephoning for help may be more difficult.
- Women’s Aid COVID-19 safety advice for victim/survivors
- Men's Advice Line for male victim/survivors
- National LGBT+ helpline run by GALOP
- Coronavirus and claiming benefits (new resource, added 03.04.20)
- VAWG sector COVID-19 safety and wellness advice for survivors (new resource, added 27.04.20)
Resources for employers
- Hestia Bright Sky App
- WHO guide for employers on getting their workplace ready for COVID-19
- Example of a domestic abuse staff policy (Gentoo)
- Business in the Community Domestic Abuse Toolkit
Information shared by other domestic abuse organisations
- Economic abuse and coronavirus guidance (Surviving Economic Abuse)
- RESPECT Guidance paper to help organisations overcome the challenges brought on by COVID-19
- VAWG sector statement on COVID-19
- VAWG sector open letter to the Prime Minister calling for an urgent strategy to protect women and girls and prevent abuse during COVID-19 (new resource, added 07.04.20)
- VAWG sector advice for friends, family, neighbours and community members (new resource, added 27.04.20)
- VAWG sector recommendations for the ‘Hidden Harms’ Action Plan (new resource, added 15.06.20)
- COVID-19 Impact on BAME Domestic Abuse and Honour Based Abuse Services (Karma Nirvana) (new resource, added 18.06.20)
Government guidance
- Government guidance for domestic abuse accommodation provision during COVID-19
- Government support available for landlords and renters during COVID-19
- Coronavirus scams poster
- The law on leaving the house while living with domestic abuse during COVID-19 (Commons Library) (new resource, added 06.04.20)
- Home Office #YouAreNotAlone domestic abuse campaign (new resource, added 22.04.20)
- Local Government Association guidance on tackling domestic abuse during the COVID-19 pandemic (new resource, added 28.04.20)
- Guidance for social landlords on essential moves during the coronavirus pandemic (new resource, added 28.04.20)
- NHS entitlements regarding COVID-19: migrant health guide (new resource, added 27.05.20)
- Home Office #YouAreNotAlone domestic abuse campaign translated posters (new resource, added 18.06.20)
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