To book any of the Cambridgeshire workshops please email Nikki.Zeferino@cambridgeshire.gov.uk

Participants in our training courses are expected to: 

• Read the participant information provided in advance of the first session; 
• Complete the post training evaluation survey;
• Attend the session in full;
• Participate fully in the Zoom sessions:
  • This means that cameras must be on at all times (except during scheduled breaks) and participants visible to the facilitators. 
  • We understand that some people are uncomfortable in a Zoom environment – if this is the case we recommend waiting until this  training is offered again as a face to face opportunity. 
  • We also recognise that some people may be uncomfortable sharing images of their home in the background; this can be alleviated by using  an electronic background. Find out about adding a background on Zoom here; and about adding a background on Teams here.

Course Cancellation Policy for Individual Learner

We acknowledge that on occasions there may be a need to cancel your enrolment and  are unable to attend a course; you may nominate someone else from your organisation to attend in your place. Please notify us of this change so that we can update our records.

If you are unable to attend and would prefer to postpone, we may be able to offer you a place on another course that takes place within 12 months from the original date.

If you cancel your booking the following charges will apply:

For any of the above changes, please contact us

Please note that we operate a different cancellation policy for bookings made by organisations for their staff team.

The cancellation policy applies to both online and in-room courses.

Course Cancellation or Changes Initiated by Standing Together

If, due to not having the minimum number of learners required to deliver the course, we will postpone and reschedule the course to a later date within a 12-month period. We will notify learners at least 14 days in advance of the course delivery date.

If, for unforeseen circumstances there may be a need to cancel and this is not rescheduled, the individual booking onto the course will be offered a full refund.